Shipping policy
Shipping Policy
- All orders will be fulfilled by Amazon or shipped from our US warehouse.
- Normally, all orders will be shipped via USPS or Amazon Logistics. If you want to shorten the shipping time, you can choose Expedited Shipping Service, and you may need to pay the extra shipping cost according to your shipping address and the product weight.
- Usually, orders will be processed for shipment within 1-2 business days after you place your order. If you are in urgent need, please contact us first.
Our Email: EXski-sport@hotmail.com
- If the return is caused by the consumer, the consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If the goods received are damaged or incorrect due to our reasons, the consumer is not required to bear the shipping fee for this reason.
- Affected by Covid-19, there may be some delays in delivery.
Domestic Transport
Shipping Fee & Time Rate Card
| Shipping Method | Order Value Range | Shipping Cost | Shipping Time |
|---|---|---|---|
| Expedited Shipping | $0.00 – $39.99 | $12.99 | 2-3 Business Days |
| Expedited Shipping | $40.00 – $99.99 | $9.99 | 2-3 Business Days |
| Expedited Shipping | $100.00 and above | Free | 2-3 Business Days |
| Standard Shipping | $0.00 – $39.99 | $7.99 | 5-7 Business Days |
| Standard Shipping | $40.00 – $79.99 | $4.99 | 5-7 Business Days |
| Standard Shipping | $80.00 and above | Free | 5-7 Business Days |
Dallas Warehouse Direct Delivery
All the above shipping service terms apply to Dallas warehouse direct delivery within the United States.
International Transport
Sorry, we do not currently support international shipping. We only provide shipping services within the United States.
Common Questions
Q1: What carrier will ship my order?
A1: Generally speaking, your orders will be delivered through USPS or Amazon Logistics. The specific carrier will be confirmed according to your delivery address.
Q2: When will my order start to be fulfilled?
A2: We will generally process your order within 3 business days. Since the product still needs to be distributed, please wait patiently.
Q3: How can I check the status of my order?
A3: After we deliver the order for you, you can view the corresponding tracking number in the system. At this time, you can enter the carrier’s official website to track the logistics status of your order.
Q4: What should I do if I want to expedite the logistics?
A4: If you have special circumstances, please contact us, and we will provide you with the corresponding solution.
Q5: How long will I receive my order?
A5: It will take about 3-7 business days after we ship the items. Please note that the shipping times are based on our best estimate. However, delays can occur in transit or due to holds at your local custom office, so it may take longer for an order to be delivered.